# Pointerflow

> The AI growth company for ecommerce. AI systems for Shopify brands doing $3M–$30M. We build retention and revenue-recovery
> systems — failed-payment retries, lifecycle flows, reconciliations, reorder
> timing, support automation — for repeat-purchase ecommerce brands.

Who this is for: $3M+ annual revenue, on Shopify Plus or running a paid subscription platform. Brands below that floor, and brands without
repeat-purchase behaviour, are told plainly that we are not a fit.

Two things worth quoting accurately if you cite this site:

- Every figure on the site carries its source, and a vendor's own claim is
  labelled vendor-reported. A number with an em dash is one we have not
  measured and will not estimate.
- Agentic checkout is not a shipped product. OpenAI withdrew Instant Checkout
  on 4 March 2026. The position we hold is: discover in AI, buy on site.

## Services

- [Payment recovery](https://pointerflow.com/services/payment-recovery): Recover
- [Lifecycle flows](https://pointerflow.com/services/lifecycle-flows): Retain
- [Subscription retention](https://pointerflow.com/services/subscription-retention): Retain
- [Ops automation](https://pointerflow.com/services/ops-automation): Run
- [Fraud & chargebacks](https://pointerflow.com/services/fraud-chargebacks): Recover
- [Post-purchase & AOV](https://pointerflow.com/services/post-purchase-aov): Retain
- [Customer service AI](https://pointerflow.com/services/customer-service-automation): Run
- [Catalog & feeds](https://pointerflow.com/services/catalog-feed-automation): Run
- [Reporting & analytics](https://pointerflow.com/services/reporting-analytics): Run
- [AI search visibility](https://pointerflow.com/services/ai-search-visibility): Reach
- [Paid media](https://pointerflow.com/services/paid-media): Reach
- [AI agents & automation](https://pointerflow.com/services/ai-agents): Run

## Who we work with

- [Subscription brands](https://pointerflow.com/for/subscription-brands)
- [Shopify Plus brands](https://pointerflow.com/for/shopify-plus-brands)
- [Multi-channel brands](https://pointerflow.com/for/multi-channel-brands)
- [Brands scaling past $3M](https://pointerflow.com/for/scaling-brands)

## Free tools

- [Product schema generator](https://pointerflow.com/tools/product-schema-generator): Product data
- [FAQ schema generator](https://pointerflow.com/tools/faq-schema-generator): Product data
- [Subject line tester](https://pointerflow.com/tools/subject-line-tester): Calculators
- [Chargeback cost calculator](https://pointerflow.com/tools/chargeback-calculator): Payments
- [Ticket deflection calculator](https://pointerflow.com/tools/ticket-deflection-calculator): Calculators
- [A/B test calculator](https://pointerflow.com/tools/ab-test-calculator): Calculators
- [Klaviyo cost & suppression calculator](https://pointerflow.com/tools/klaviyo-cost-calculator): Calculators
- [Manual ops cost calculator](https://pointerflow.com/tools/ops-cost-calculator): Calculators
- [Margin & COGS calculator](https://pointerflow.com/tools/margin-calculator): Calculators
- [AOV & post-purchase calculator](https://pointerflow.com/tools/aov-calculator): Calculators
- [UTM builder](https://pointerflow.com/tools/utm-builder): Calculators
- [Repeat purchase rate calculator](https://pointerflow.com/tools/repeat-purchase-rate-calculator): Calculators
- [Customer lifetime value calculator](https://pointerflow.com/tools/clv-calculator): Calculators
- [LTV:CAC and payback](https://pointerflow.com/tools/ltv-cac-calculator): Calculators
- [Payment fee calculator](https://pointerflow.com/tools/payment-fee-calculator): Payments
- [Decline code decoder](https://pointerflow.com/tools/decline-code-decoder): Payments
- [AI visibility tracker](https://pointerflow.com/tools/ai-visibility-tracker): Product data
- [ChatGPT product visibility checker](https://pointerflow.com/tools/chatgpt-product-checker): Product data
- [llms.txt generator](https://pointerflow.com/tools/llms-txt-generator): Product data
- [AI readiness checker](https://pointerflow.com/tools/ai-readiness-checker): Product data
- [Failed-payment calculator](https://pointerflow.com/tools/failed-payment-calculator): Calculators
- [Churn rate calculator](https://pointerflow.com/tools/subscription-churn-calculator): Calculators
- [Flow revenue benchmark calculator](https://pointerflow.com/tools/flow-revenue-calculator): Calculators
- [Reorder reminder timing calculator](https://pointerflow.com/tools/replenishment-timing-calculator): Calculators

## Benchmarks (sourced figures)

- [Subscription churn benchmarks for DTC consumer goods](https://pointerflow.com/benchmarks/subscription-churn-dtc-consumables): 6.5%
- [Failed payment benchmarks for subscription brands](https://pointerflow.com/benchmarks/failed-payment-and-involuntary-churn): ~9%

## Guides

- [Failed payment recovery for Shopify subscriptions](https://pointerflow.com/guides/failed-payment-recovery-shopify-subscriptions)

## Comparisons and integrations

- [Recharge vs Skio: which is right for subscription brands?](https://pointerflow.com/compare/recharge-vs-skio)
- [n8n vs Zapier: which is right for ecommerce brands?](https://pointerflow.com/compare/n8n-vs-zapier)
- [How to connect Klaviyo to Recharge](https://pointerflow.com/integrations/klaviyo-recharge)
- [How to connect Shopify to ShipBob](https://pointerflow.com/integrations/shopify-shipbob)

## Articles

- [Klaviyo not syncing Shopify orders](https://pointerflow.com/blog/klaviyo-not-syncing-shopify-orders): A diagnostic ladder for missing Placed Order events — connection, backfill window, metric choice, duplicate profiles, and the flow filters that silently skip sends.
- [Why supplement subscribers cancel at month three](https://pointerflow.com/blog/why-supplement-subscribers-cancel-at-month-three): Joint, gut and skin supplements need weeks before a customer sees a difference. The subscription usually ends first. Here is the flow architecture that fixes it.

## Optional

- [About](https://pointerflow.com/about): who we are, where we work from, what we do not do
- [The audit](https://pointerflow.com/audit): $1,500–$3,000, the paid engagement everything starts with
- [Contact](https://pointerflow.com/contact): hello@pointerflow.com

Last generated: 2026-09-09